Project Summary: Sanctuary Resort Grounds and Garden Maintenance
Client Type: Commercial
Location: Palm Cove, Cairns
Project Size: $55,000.00 Ex GST PA
Completion Date: Ongoing Contract

This maintenance project is to maintain the Lawns and Gardens of this High Profile Resort within Palm Cove.

PLSNQ has been servicing this property since 2019 working alongside the Onsite Managers to ensure the Gardens create a lasting impression amongst guests through our exception Garden Care.

At Pinnacle Landscape Solutions, we understand that the first thing guests see when they arrive at a resort for their holiday sets the tone for their entire stay. Our expert garden maintenance team ensures every pathway, lawn, and garden bed is immaculate—offering a lush, tranquil backdrop that enhances the luxury experience guests come to expect.

Scope of Work

Lawn Maintenance

• Mowing all turf areas to maintain consistent height and presentation
• Edging along all paths, garden beds, and hard surfaces
• Blowing off all paths, driveways, and outdoor common areas
• Spot weeding of turf and treating invasive grass as needed

2. Garden Bed Maintenance

• Hand weeding and/or chemical treatment to keep garden beds weed-free
• Pruning and trimming of shrubs, hedges, and topiary to maintain shape and health
• Removing dead or damaged foliage and spent flowers
• Turning and refreshing mulch as needed to maintain visual appeal and moisture retention

3. Plant Health & Presentation

• Monitoring for pests and diseases; treatment as required
• Fertilising plants and turf with appropriate seasonal nutrients
• Checking irrigation systems for functionality and coverage
• Watering specific feature areas as required (where irrigation is not present)

4. Cleanliness & Aesthetics

• Removal of all green waste from site
• Tidying of all visible garden areas, including courtyards, poolside gardens, and entryways
• Cleaning leaves and debris from water features or garden sculptures
• Maintaining neat, inviting presentation at guest entry points and common areas

5. Special Attention Areas

• High-traffic guest zones such as reception entries, alfresco dining, and pool areas receive extra attention
• Seasonal flower rotation and upkeep (if applicable)
• Weekly review of plant health and garden presentation with resort contact

Challenges

The main project challenges faced during our time on site are:

• Delivering services that are inherently noisy for guests at any time of the day and working around this with equipment so as to not disrupt guests while on Holiday.
• Ensuring that works are sectioned off into zones to ensure that the whole resort is maintained on a regular basis and areas of the Resort do not get overgrown.
• Wet Season plays a major factor on keeping on top of all areas of a Large Resort however, outstanding communication with On-site Managers, Priority areas and utilising the zones outlined above allows us to maintain this Resort to a high standard 52 weeks of the year.